Serving Santa Fe

AND SURROUNDING AREAS

About Us

Your satisfaction is our top priority, and we strive to leave every customer 100% satisfied.

Our Company

CypressB.PHC is a local plumbing, heating, and cooling company proudly based in Santa Fe, New Mexico. Founded in 2006, our company was built on hard work, strong values, and a deep connection to the community we serve. We are a small team of three, which allows us to stay hands-on, responsive, and focused on doing each job the right way. Our roots run deep here as well. We come from a family of nine plumbers, and our grandfather was part of one of the original plumbing businesses to begin serving Santa Fe.

That history means a lot to us, but what matters most is how we treat people today. We believe customers deserve honest service, clear communication, and real respect from the moment they call. That is why we take time to listen, answer questions, and explain the problem and the solution in a way that makes sense. We treat our customers like family because that is how we would want our own family to be treated.

Our company serves homeowners and property owners who want dependable service without confusion or pressure. Some people call us for a repair that cannot wait. Others need a new installation or routine maintenance to keep things running smoothly. In every case, we work to resolve plumbing and HVAC problems efficiently and effectively. Meanwhile, we stay focused on quality workmanship and careful attention to detail.

Because we are a smaller company, our customers are never just another number on a long schedule. You can expect direct communication, consistent service, and a team that truly knows your project. We do not believe in rushing through jobs or giving one-size-fits-all answers. Instead, we take a thoughtful approach to recommend the option that makes the most sense for your home, comfort, and budget.

What sets CypressB.PHC apart is our commitment to fairness and accountability. We offer honest and competitive pricing because good service should also be straightforward. We stand behind our work with warranties on installations, and we also offer a money-back guarantee for unhappy customers. That level of support gives people confidence that they are choosing a company that values trust just as much as results.

We are also proud to give back in practical ways. Military and senior discounts are one way we show appreciation to members of our community. More importantly, we strive to make every customer feel valued, informed, and cared for throughout the service process. Therefore, whether the job is large or small, we approach it with the same level of professionalism and respect.

At CypressB.PHC, we are proud of where we come from and even more proud of the service we provide today. We are a company built on family tradition, skilled workmanship, and a genuine commitment to doing right by our customers. Whether you need repair, installation, or maintenance services, you can trust our team to deliver dependable solutions with care. That is who we are, and that is the standard we bring to every home we serve.

Our Promise To You

At CypressB.PHC, our promise is simple. We show up, do the job right, and treat your home with respect. You can count on honest recommendations, fair pricing, clear communication, and workmanship that reflects real pride in what we do. We do not believe in shortcuts, confusion, or leaving customers with more questions than answers. We believe plumbing service should feel straightforward and dependable. That is exactly what we deliver, with care, skill, and a commitment to earning your trust every time.

Our Vision

Our vision is to become the trusted family-owned plumbing company that homeowners turn to with complete confidence. We want CypressB.PHC to be known throughout Santa Fe and the surrounding areas for integrity, lasting workmanship, and genuine customer care. By staying true to our values, we aim to build lasting relationships and a reputation that stands strong for generations.

Our Mission

Our mission is to provide safe, efficient plumbing solutions that protect your home and give you peace of mind. We are committed to clear communication, fair pricing, and respectful service, so every customer feels informed, valued, and confident from start to finish. Through dependable workmanship and personal care, we strive to make every service experience smooth, honest, and worthwhile.

Our Core Values

At CypressB.PHC, our core values shape how we serve, communicate, and care for every customer. They are more than words to us. They reflect the kind of company we are, the way we treat people, and the standard we bring into every home.

  • Honesty
    We believe customers deserve the truth at every stage of the job. That means giving straightforward recommendations, honest answers, and service you can feel good about trusting.
  • Transparency
    We take time to explain the problem, the solution, and what to expect before work begins. Our goal is to keep you informed so you feel confident and never confused.
  • Fairness
    We believe quality service should come with fair and competitive pricing. We treat every customer with respect and recommend solutions based on what is truly needed, not what benefits us most.
  • Professionalism
    We show up ready to work, communicate clearly, and treat your home with care. From the first call to the final cleanup, we want every interaction to reflect respect, reliability, and courtesy.
  • Quality
    We take pride in doing the job right, not just doing it fast. Our workmanship is guided by attention to detail, lasting results, and a commitment to service that our customers can count on.

Experienced Local Plumbers in Santa Fe and Beyond: Why Choose Us?

Choosing the right plumbing company matters when you want work done properly, fairly, and with lasting results. At CypressB.PHC, we combine local experience, skilled workmanship, and honest service to give customers in Santa Fe County and the surrounding areas a company they can feel confident hiring.

  • Locally-owned and operated since 2006
    We have proudly served Santa Fe and nearby communities since 2006, giving us years of hands-on experience with the plumbing needs of local homes and properties.
  • Family of 9 plumbers (Generational experience)
    Plumbing runs deep in our family, and that experience shows in the way we approach every project with real knowledge, practical skill, and a strong work ethic.
  • Small team = quality control
    Our smaller team allows us to stay directly involved in the work, maintain high standards, and keep quality consistent from start to finish.
  • Money-back guarantee
    We stand behind our work with a money-back guarantee because customer confidence and satisfaction matter to us.
  • Honest, competitive pricing
    We believe customers deserve fair rates for quality work, which is why we keep our pricing honest, clear, and competitive.
  • Licensed, certified, and insured plumbers
    Our team has the proper licensing, certifications, and insurance to complete jobs safely, professionally, and to code.
  • Attention to detail
    From planning to final inspection, we focus on the small details that make a big difference in performance, safety, and long-term reliability.
  • Personalized plumbing solutions
    We do not take a one-size-fits-all approach and instead recommend solutions based on your property, needs, and budget.
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What They Say

CLIENT TESTIMONIALS

Laura Ward profile picture
Laura Ward
3 months ago
Chris and his team are reliable and reasonable. Chris always responds promptly whenever I have plumbing questions and gives quite a fair price. I recommend him for both significant plumbing jobs and everyday needs.
Louise Schaeffer profile picture
Louise Schaeffer
3 months ago
Chris responds promptly to service requests. On time for scheduled appt. Techs very respectful. Happy with repair work. Highly recommend.
Marsie Silvestro profile picture
Marsie Silvestro
3 months ago
I have used Cyprus Plumbing for several years now. They have installed a new furnace, hotwater heater, gas dryer and stove. They are very professional and do good work. I highly recommend them.
George Thomas profile picture
George Thomas
3 months ago
Chris has been my plumber and HVAC contractor for many years. Always on time, price is reasonable and the quality of service is excellent.
Susan D profile picture
Susan D
3 months ago
We are very satisfied with our dealings with Chris and his team. He responded quickly to our request for service and replaced our boiler and water heater as well as changing the wood burning fireplace to gas. He and his staff explained everything as needed.
Thank you!
Kumara Hampton profile picture
Kumara Hampton
11 months ago
I have received services from Cypress 4 times since 2021. The first three times I received services directly from Chris himself and was quite satisfied. The price went up a little bit on the third time, but that is to be expected with time and cost of materials going up. The 4th time Chris sent someone else out for the same services Chris did in the past and the bill was much higher! I was unsatisfied with what happened as you can imagine and made a complaint about it. Chris the owner of the company called me directly to ask what happened. He even went ahead and refunded me back the portion of the bill that I felt was unfair and offered to do a free inspection of my heating and cooling system. This to me speaks of good customer service, and someone who is willing to correct a mistake. If I was rating on the first three services alone I would give a 5 star rating as working with Chris’s himself has always been good. Due to the mistake and the back and fourth I am leaving a 4 star rating today. Chris is very knowledgeable with heating cooling systems and surely can get the job done.
N K profile picture
N K
2 years ago
Chris was recommended to me through a mutual client so I felt confident I would have a positive experience. Chris' workers were top notch, professional and nice. Unfortunately Chris is rude has terrible customer service and doesn't respond. Has a huge chip on his shoulder. For how expensive he is $200/hr you would expect kind service. I do not recommend!!
Wow, the response written to my original post is very different from the threat I received from Chris via my personal phone number when he wasn't happy that I didn't give him a positive review!! The fact is Chris continually did not respond to my messages and was unprofessional. Spencer on the other hand was top notch. Chris claims he trained him but I know that Spencer had his own successful business in CA. Chris could learn a thing or two from him on how to communicate more professionally with his clients.
Bryan Zuanetti profile picture
Bryan Zuanetti
2 years ago
Cypress B Plumbing was recommended to me by a friend. Chris and his staff came out and replaced my water heater and replaced some gate valves for ball valves. They were very punctual, communicated well, and did a great job.

Overall, i found them to be professional and have confidence in the work that they provided. Thanks guys.
Max Sperlich profile picture
Max Sperlich
3 years ago
Chris did a terrific job installing a tankless water heater and boiler for my parents. The job was done on schedule, and with quality workmanship. Chris was patient with all of our questions and concerns. The price was reasonable compared to other plumbers in town, with no nickel-and-diming for things we didn’t need. Would recommend!
Steve Hardy profile picture
Steve Hardy
4 years ago
Outstanding work, professional, always on-time and fair pricing. Highly Recommended! Our boiler broke apart on New Year's Day and Chris was at our house first thing the next morning. Within just a couple of days he had our heat restored with a new high efficiency system. No one ever likes to spend money on this type of expense, but I feel like the system will be long lasting and ultimately save money on fuel costs. Thanks for doing great work Chris - you are our go-to plumber!

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Our commitment to exceptional service ensures you will receive prompt attention and ongoing support. Your satisfaction is our priority, and we’re ready to tackle any challenge with professionalism and dedication!

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